You may not be familiar with the phrase “3G Sunset”, but if you rely on the protection of a security system for your home or business, it’s critically important that you understand what it is and how it may affect your security.

In short, the cellular carriers (AT&T, Verizon and T-Mobile) are replacing 3G with LTE. This means that if you have a security system that relies on 3G to communicate during an emergency such as a fire, burglary or robbery, you may not get a response from the authorities if your system has not been upgraded ahead of time.

If you have a proactive, customer-focused security company, they should have already contacted you if your system requires an upgrade. But unfortunately, far too many security companies are “behind the curve” on this critical issue, leaving their customers in the dark and potentially vulnerable. If your security company has not provided guidance, we are more than happy to assist to determine if your system needs an upgrade.

If you’re not sure if your security system is affected by the 3G Sunset, we’re happy to help. Just take photographs of your security system’s keypad and control panel and send them to us using the form on this page. We will let you know right away via email if your system requires an upgrade. You are under no obligation to upgrade through us and we will not try to sell you anything. We are happy to provide this free service to ensure you are always fully protected.